P-Synch Features, Impact, Benefits

Feature

Impact

Benefit

Password synchronization

Solve the problem at its source:
Fewer passwords to remember.

Cost, Service:
Fewer help desk calls.
Improved user service.

Self-serve password reset

Divert problem resolution:
Self-service fix for login problems.

Cost:
Fewer help desk calls.

Assisted password reset

Shorten time to resolve issues:
Help desk interface to help users over the phone.

Cost:
Shorten help desk calls.

Policy enforcement

Users must choose strong passwords.

Security:
Prevent password guessing attacks.

Password expiration

All passwords change regularly.

Security:
Short time window for intruders.