Problem: Identity Change Management

Digital identities require constant change management to reflect the real-world:

Complicated change management creates business problems:

• Types of users:
  Employees, contractors, vendors, partners, customers.
• Business events:
  Hire, move, change job function, terminate.
• Manage login accounts:
  Create user, change privileges and properties, disable, delete.
• Systems impact:
  Directory, e-mail, application, mainframe, physical assets, etc.

• Productivity:
  Slow onboarding, change fulfillment.
• Cost:
  Many FTEs needed to implement security changes.
• Security:
  Unreliable access termination, inappropriate user privileges.
• Accountability:
  Who has access to what? How/when did they get it?